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The Definition of Benchmarking
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Broadly speaking, it's a method of comparing your performance with that of others to ensure that your achievements are viewed in the context of the market as a whole, and not in isolation.
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Industry, Education, Health Service, Retail & Leisure and Commerce have all shown a need for competitive food purchasing, stressing the importance of benchmarking as a tool for improving business and gaining a competitive edge.
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Why Benchmark?
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The department of Trade & Industry recommends:
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“ A systematic approach to business improvement, where best practice is sought and implemented to improve a process beyond the benchmarking performance”.
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The Method
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Above all the Quenelles’ method offers flexibility:-
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- Clients provide core net price data in the form of copy invoices or computer listings, and Quenelles then cross-reference to information on the database.
- Quenelles enter into confidentiality agreements with data providers and clients.
- Experienced data input clerks maintain the highest level of accuracy. An audit trail allows the end user to achieve best practice.
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The Value
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- Benchmarking has long been recognised by the DTI and CBI as a route to improved service, quality and price within the supply chain. By independently sourcing data, Quenelles’ reports offer a unique advantage to food buyers and budget managers.
- It is recommended that the benchmarking process should be conducted at regular intervals ensuring that trends and movements both positive and negative can be monitored effectively.
- The data collected by Quenelles is available in various formats to suit each client’s requirements. If the standard Quenelles’ format does not provide the required information, commissions can be placed to provide a customised report.
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